Frequently Asked Questions
Sizing, load ratings, assembly and delivery — the practical questions.
Can I see furniture in person before ordering?
Yes. The workshop on Smith Ave SE takes visits by appointment — call or email first and we will confirm what is on the floor that week. Online orders themselves are dispatched by carrier rather than collected.
How much clearance does a desk need?
Add roughly 36 inches behind the desk for a chair to travel, and check the assembled width against the wall run rather than the alcove. Both the assembled width and depth are on every listing.
What load will a folding table take?
Every table lists its rated load. The gap between a commercial-grade plywood trestle and a domestic folding table of the same footprint is large, and it is the reason the two are priced differently. Where a maker does not publish a rating, we do not print one.
Does it arrive assembled?
Stated per product. Folding tables arrive ready to open. Desks, cabinets and podiums almost always ship flat with fixings and instructions.
How many chairs can I stack?
Where the manufacturer gives a safe stack height it is on the listing. Stacking beyond that figure is what bends frames, so it is worth ordering a second stack rather than pushing one.
How is a large table delivered?
By ground freight. Handling and transit times, the cut-off and the damaged-delivery process are on the Shipping Policy page.
Can I return a piece that does not fit?
Unused items in their original packaging can be returned within the window on the Return & Refund Policy page. Measuring first is considerably less trouble, which is why the dimensions are where they are.
Do you ship outside the United States?
No. Deliveries are within the United States only and prices are in US dollars.
Still stuck? Contact us — [email protected] or +1 312-546-4969.